This article

Why we remain cohesive in our approach to multimedia

Web Dedication

Why do so many marketeers prefer the dedicated online agency?

Is it because they like to isolate their web project from the rest of their company's goings on because it is so much more special than their advertising, identity and product? Is it because they feel that a dedicated agency is going to deliver more dynamic experiences that will lure in their competitors' audiences and knock them for six?

Chances are that it is the age old adage simply biting away at their heels - multi service agency - jack of all trades master of none - and when it comes to quite possibly the largest investment on the marcoms plan for the coming year the pressure is on to get it right and see it perform.

The Lost Connection

Web world is full of in-betweeners, who either fudge the site to work, yet make it look great or they make it work too well and forget the creative spirit. Then there is the lost connection - the agency you bring on purposely to develop your big investment who then goes their own way and looses all synergy with either your audience, your current marketing initiative or the purpose of what you set out to achieve in the first place - they have delivered the dynamic but it is now a self existing promotional object in your armoury that hooks up to little else in your strategic framework.

Entrepreneurial Creative Solutions

When we set out to install a multimedia arm within the studios we knew all of this. In fact time upon time we debated the concept of creating a separate business altogether to house our online offering within - knowing this would or could be the key to promoting ourselves in a way the market wanted us to be.

Exclusive Hotels websites

But it was beside the point. We are here to deliver joined up entrepreneurial creative solutions and build brand experiences for maximum value. We get under the skin of what the market desires and we deliver your business as a whole in the most cohesive way.

Richard Burbidge Stairplanner

The Big Picture

Multimedia had to fit in to this line of thinking but that is not to say that within the studios we do not perceive our multimedia offer to be anything short of the dedicated companies we look up to. Bespoke solutions, complex and dynamic development, revenue led strategy and stunning interactive websites / offline software solutions are at the core, yet all creatively led, joined up to the product and brand and delivered as part of the bigger picture.

By taking this approach the investment overall is reduced because the learning curve is minimised. The actual connection is made between the brand and the longer term strategy.

Multimedia Director Kevin Price-Ward

The site is built to the highest modern standards and technology by the dedicated development team that we have put in place, yet the design and wow factor is the paramount factor which is governed by the same creative spirit that drives all of your other collateral.

So when it comes to that all important big ticket investment - dedication is not always what you need.

  • 
				From a full relauch of a long estabilished and well performing site we
				developed and improved a range of new revenue solutions and rolled out
				to an integrated campaign with the entire brand repositioning works 
				carried out over a three year period. The effect on sales uplift was 
				clearly defined by the launch of the site.
    From a full relauch of a long estabilished and well performing site we developed and improved a range of new revenue solutions and rolled out to an integrated campaign with the entire brand repositioning works carried out over a three year period. The effect on sales uplift was clearly defined by the launch of the site.
  • 
				<span class="caption-title">New revenue opportunities¬</span><br/>A slick,
				interactive microsite which presents a suite of fresh technology, packaged 
				together in an inspirational way to grow additional revenue through third 
				party operators providing mobile and networked facilities to existing and 
				new clientele.
    New revenue opportunities¬
    A slick, interactive microsite which presents a suite of fresh technology, packaged together in an inspirational way to grow additional revenue through third party operators providing mobile and networked facilities to existing and new clientele.
  • 
				<span class="caption-title">New revenue opportunities¬</span><br/>A slick,
				interactive microsite which presents a suite of fresh technology, packaged 
				together in an inspirational way to grow additional revenue through third 
				party operators providing mobile and networked facilities to existing and 
				new clientele.
    New revenue opportunities¬
    A slick, interactive microsite which presents a suite of fresh technology, packaged together in an inspirational way to grow additional revenue through third party operators providing mobile and networked facilities to existing and new clientele.
  • 
				<span class="caption-title">Interactive gallery¬</span><br/>An interactive
				flash gallery for photography and movies provided an attractive method for 
				the client to show off their stunning service and managed office interiors
				online. Work included creating the super high quality 360 panoramics of the 
				rooms to give a real flavour of the superior level of fit out.
    Interactive gallery¬
    An interactive flash gallery for photography and movies provided an attractive method for the client to show off their stunning service and managed office interiors online. Work included creating the super high quality 360 panoramics of the rooms to give a real flavour of the superior level of fit out.
  • 
				<span class="caption-title">Promotional campaigns¬</span><br/>We have 
				devised a number of seasonal, promotional and awareness campaigns
				delivered across high fashion publications, local press, direct mail
				and email which have elevated the brand within the marketplace, 
				increased recognition and delivered outstanding revenue for the group.
    Promotional campaigns¬
    We have devised a number of seasonal, promotional and awareness campaigns delivered across high fashion publications, local press, direct mail and email which have elevated the brand within the marketplace, increased recognition and delivered outstanding revenue for the group.
  • 
				<span class="caption-title">Christmas campaigns¬</span><br/>A specific
				Christmas marketing campaign was developed to increase bookings and 
				voucher sales over the Christmas period. A microsite was built to promote 
				'Stay Exclusive, Give Exclusive', where users could explore vouchers and 
				hotels, which was linked to from a series of eShots.
    Christmas campaigns¬
    A specific Christmas marketing campaign was developed to increase bookings and voucher sales over the Christmas period. A microsite was built to promote 'Stay Exclusive, Give Exclusive', where users could explore vouchers and hotels, which was linked to from a series of eShots.
  • 
				<span class="caption-title">Online revenue¬</span><br/>We have
				built serious online revenue via our website production which
				incorporates a range of ground breaking technologies in booking
				engines, third party integration, content management and search
				engine visibility. Information effectiveness, accessibility, 
				usability and interactivity are paramount in the user experience
				of the site whilst behind the scenes the internal content team 
				are responsible for the daily updates and real-time sales and 
				marketing.
    Online revenue¬
    We have built serious online revenue via our website production which incorporates a range of ground breaking technologies in booking engines, third party integration, content management and search engine visibility. Information effectiveness, accessibility, usability and interactivity are paramount in the user experience of the site whilst behind the scenes the internal content team are responsible for the daily updates and real-time sales and marketing.
  • 
				<span class="caption-title">Online revenue¬</span><br/>We have
				built serious online revenue via our website production which
				incorporates a range of ground breaking technologies in booking
				engines, third party integration, content management and search
				engine visibility. Information effectiveness, accessibility, 
				usability and interactivity are paramount in the user experience
				of the site whilst behind the scenes the internal content team 
				are responsible for the daily updates and real-time sales and 
				marketing.
    Online revenue¬
    We have built serious online revenue via our website production which incorporates a range of ground breaking technologies in booking engines, third party integration, content management and search engine visibility. Information effectiveness, accessibility, usability and interactivity are paramount in the user experience of the site whilst behind the scenes the internal content team are responsible for the daily updates and real-time sales and marketing.
  • 
				<span class="caption-title">Online booking system¬</span><br/>Development
				and incorporation of an intelligent conference booking system that allows 
				the user to search for a room depending on their meeting criteria, and 
				submit a proposal request online.
    Online booking system¬
    Development and incorporation of an intelligent conference booking system that allows the user to search for a room depending on their meeting criteria, and submit a proposal request online.
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				<span class="caption-title">Golf and Spa websites¬</span><br/>Design
				and development of two golf sites and one spa site within the group, 
				styled with their own look and feel.
    Golf and Spa websites¬
    Design and development of two golf sites and one spa site within the group, styled with their own look and feel.
  • 
				<span class="caption-title">Promotional campaigns¬</span><br/>We have 
				devised a number of seasonal, promotional and awareness campaigns 
				delivered across high fashion publications, local press, direct mail 
				and email which have elevated the brand within the marketplace, increased 
				recognition and delivered outsanding revenue for the group.
    Promotional campaigns¬
    We have devised a number of seasonal, promotional and awareness campaigns delivered across high fashion publications, local press, direct mail and email which have elevated the brand within the marketplace, increased recognition and delivered outsanding revenue for the group.
  • 
				<span class="caption-title">Promotional campaigns¬</span><br/>We have 
				devised a number of seasonal, promotional and awareness campaigns 
				delivered across high fashion publications, local press, direct mail 
				and email which have elevated the brand within the marketplace, increased 
				recognition and delivered outsanding revenue for the group.
    Promotional campaigns¬
    We have devised a number of seasonal, promotional and awareness campaigns delivered across high fashion publications, local press, direct mail and email which have elevated the brand within the marketplace, increased recognition and delivered outsanding revenue for the group.
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				When things are designed specifically for you they work for you - there
				is no compromise. But bespoke comes at a cost. However that cost can soon 
				transcend from a drain on cashflow to positive P&amp;L within less than two 
				trading quarters. We build bespoke to ensure sales teams are engaged, so 
				the product is never compromised, ensuring better user experience and 
				therefore developing a USP that stands head and shoulders avove your 
				competitors, promoting you as the leader in your field.
    When things are designed specifically for you they work for you - there is no compromise. But bespoke comes at a cost. However that cost can soon transcend from a drain on cashflow to positive P&L within less than two trading quarters. We build bespoke to ensure sales teams are engaged, so the product is never compromised, ensuring better user experience and therefore developing a USP that stands head and shoulders avove your competitors, promoting you as the leader in your field.
  • 
				<span class="caption-title">Website¬</span><br/>Colourful branding and 
				elements of animation help to bring this site alive and hold the attention 
				of the user, where the information is presented in a clear and accessible 
				manner.
    Website¬
    Colourful branding and elements of animation help to bring this site alive and hold the attention of the user, where the information is presented in a clear and accessible manner.
  • 
				<span class="caption-title">Online campaign¬</span><br/>The segmented campaign
				titled 'Headbangers' was rolled out to three separate audiences in education, I.T.
				and creative studios. It aimed to convey the frustration we all face when working
				with pre-programmed software that makes you work the way it wants you to rather
				than the specialist way you need to.
    Online campaign¬
    The segmented campaign titled 'Headbangers' was rolled out to three separate audiences in education, I.T. and creative studios. It aimed to convey the frustration we all face when working with pre-programmed software that makes you work the way it wants you to rather than the specialist way you need to.
  • 
				<span class="caption-title">Video¬</span><br/>We undertook the video work for all
				the animated elements of the campaign.
    Video¬
    We undertook the video work for all the animated elements of the campaign.
  • 
				<span class="caption-title">Testimonial Segmentation¬</span><br/>Development
				and design production of the customer stories within the FileMaker site had to be 
				executed to perfection as it is a key driver for take up. We approached the design, 
				layout and next steps routes in a highly practical yet fun way to encourage 
				readership. We also AB tested the menus and routes into the testimonials to 
				finalise the maximum design.
    Testimonial Segmentation¬
    Development and design production of the customer stories within the FileMaker site had to be executed to perfection as it is a key driver for take up. We approached the design, layout and next steps routes in a highly practical yet fun way to encourage readership. We also AB tested the menus and routes into the testimonials to finalise the maximum design.
  • 
				<span class="caption-title">Research Documentation¬</span><br/>Encouragement
				of sign up in segmented audiences was driven by access to crafted research doucments
				with free trial software and a pre-written open access application.
    Research Documentation¬
    Encouragement of sign up in segmented audiences was driven by access to crafted research doucments with free trial software and a pre-written open access application.
  • 
				<span class="caption-title">Increasing revenue through reach¬</span><br/>Education
				centre website was the first breakaway microsite that concentrated on selling and
				providing added value to a market that had been identified for profit growth.
    Increasing revenue through reach¬
    Education centre website was the first breakaway microsite that concentrated on selling and providing added value to a market that had been identified for profit growth.
  • 
				<span class="caption-title">eMarketing¬</span><br/>Example
				of an Education Centre eShot.
    eMarketing¬
    Example of an Education Centre eShot.
  • 
				<span class="caption-title">Online development¬</span><br/>Blend required
				a sophisticated website to be designed and implemented into their existing 
				I.T. framework within a very short turnaround. We developed a radical 
				search facility that capitalised on the unique back office systems and 
				rolled out the site in a logical way to maximise the SEO.
    Online development¬
    Blend required a sophisticated website to be designed and implemented into their existing I.T. framework within a very short turnaround. We developed a radical search facility that capitalised on the unique back office systems and rolled out the site in a logical way to maximise the SEO.
  • 
				Traffic uplift is nothing without understanding how long the average stay is.
				Getting people to the site is just good website design and proves the effectiveness 
				of your SEO in getting the right people to the site. When you consider the visitors 
				who click away and those that stay around for two minutes or more over 100K+ visitors 
				per week, and average stay of 60 seconds is an enviable time for any site of this size.
    Traffic uplift is nothing without understanding how long the average stay is. Getting people to the site is just good website design and proves the effectiveness of your SEO in getting the right people to the site. When you consider the visitors who click away and those that stay around for two minutes or more over 100K+ visitors per week, and average stay of 60 seconds is an enviable time for any site of this size.
  • 
				<span class="caption-title">Online planning tool¬</span><br/>Stairplanner is a
				sophisticated planning tool for Richard Buarbidge Starir balustrade ranges. It is 
				designed and built with the keen DIYer in mind, someone who does not necessarily 
				know the ins and outs of Richard Burbidge's product range but has a good 
				understanding of their stair configuration.
				<br/>
				<br/>Stairplanner has made it easier for customers to plan and build stair 
				balustrading using Richard Burbidge's product range. Its usage continues to grow 
				and grow and the success has led to a similar online planning tool for outdoor 
				balustrade ranges called Deckplanner.
    Online planning tool¬
    Stairplanner is a sophisticated planning tool for Richard Buarbidge Starir balustrade ranges. It is designed and built with the keen DIYer in mind, someone who does not necessarily know the ins and outs of Richard Burbidge's product range but has a good understanding of their stair configuration.

    Stairplanner has made it easier for customers to plan and build stair balustrading using Richard Burbidge's product range. Its usage continues to grow and grow and the success has led to a similar online planning tool for outdoor balustrade ranges called Deckplanner.
  • 
				<span class="caption-title">Information gathering¬</span><br/>Stairplanner
				walks the user through a process of gathering information, targetting design
				choices and specific information about their own stair configuration.
    Information gathering¬
    Stairplanner walks the user through a process of gathering information, targetting design choices and specific information about their own stair configuration.
  • 
				<span class="caption-title">Parts summary¬</span><br/>Summary information
				is presented in a legible and precise format, including a full parts list
				and costing. Downloadable PDF's are dynamically generated and include 
				accurate plans, parts list and a visual representation of how the particular
				design choices will look together. Projects can be stored for recall at a 
				later date.
    Parts summary¬
    Summary information is presented in a legible and precise format, including a full parts list and costing. Downloadable PDF's are dynamically generated and include accurate plans, parts list and a visual representation of how the particular design choices will look together. Projects can be stored for recall at a later date.
  • 
				<span class="caption-title">Deckplanner¬</span><br/>Built with the end
				user in mind, Deckplanner allows users to plan their outdoor decking and 
				balustrade. Usage ranges from DIY right up to Heavy Commercial systems 
				and everything in between.
    Deckplanner¬
    Built with the end user in mind, Deckplanner allows users to plan their outdoor decking and balustrade. Usage ranges from DIY right up to Heavy Commercial systems and everything in between.
  • 
				<span class="caption-title">Range details¬</span><br/>Each of Richard
				Burbidge's outdoor balustrade ranges has specific properties and
				unique selling points, one of our challenges when designing Deckplanner
				was how to provide a vehicle for such a diverse range of products.
    Range details¬
    Each of Richard Burbidge's outdoor balustrade ranges has specific properties and unique selling points, one of our challenges when designing Deckplanner was how to provide a vehicle for such a diverse range of products.
  • 
				<span class="caption-title">Side render¬</span><br/>Through a highly
				interactive and user friendly interface, Deckplanner walks the user 
				through each step of the process leading to an accurate visual 
				representation of the side of their balustraded area.
    Side render¬
    Through a highly interactive and user friendly interface, Deckplanner walks the user through each step of the process leading to an accurate visual representation of the side of their balustraded area.
  • 
				<span class="caption-title">Parts list / PDF side elevation¬</span><br/>Deckplanner
				produces a full parts list of all the components required to build the specified 
				system including the balustrade parts and all of the constructional beams, posts, 
				joists and deckboards. In addition, Deckplanner produces fully accurate PDF's of 
				each side of the balustrading showing component placement plus a plan drawing for 
				all of the construction.
    Parts list / PDF side elevation¬
    Deckplanner produces a full parts list of all the components required to build the specified system including the balustrade parts and all of the constructional beams, posts, joists and deckboards. In addition, Deckplanner produces fully accurate PDF's of each side of the balustrading showing component placement plus a plan drawing for all of the construction.
  • 
				<span class="caption-title">Website¬</span><br/>A slick and visual website to sell 
				office space, this site also incorporated a personalised online journey to help the 
				user visualise the space and see the company branding opportunities.
    Website¬
    A slick and visual website to sell office space, this site also incorporated a personalised online journey to help the user visualise the space and see the company branding opportunities.
  • 
				<span class="caption-title">Website¬</span><br/>Delivery of a dynamic 
				website that contains simple and intuitive navigation with plenty of 
				interactive elements including vidio footage. The group of sites are driven 
				for maximum SEO and are key elements in the ongoing promotion of the 
				companies.
    Website¬
    Delivery of a dynamic website that contains simple and intuitive navigation with plenty of interactive elements including vidio footage. The group of sites are driven for maximum SEO and are key elements in the ongoing promotion of the companies.
  • 
				<span class="caption-title">MedicX Pharmacy and MedicX Fund¬</span><br/>A
				consistent look and feel across all of the MedicX Group websites was 
				implemented to help increase brand awareness and deliver a more comfortable 
				user experience when moving between sites. Driven for maximum SEO, the 
				sites are key elements on the ongoing promotion of the companies.
    MedicX Pharmacy and MedicX Fund¬
    A consistent look and feel across all of the MedicX Group websites was implemented to help increase brand awareness and deliver a more comfortable user experience when moving between sites. Driven for maximum SEO, the sites are key elements on the ongoing promotion of the companies.
  • 
				<span class="caption-title">Campaign¬</span><br/>Attracting GP's in a dull
				market is easy - getting them motivated for action is the hardest part and
				that is what underpins our campaign. We motivated the relaunch of Primary
				Asset through direct mail, trade and press advertising and web banners. The
				cohesive campaign got right to the heart of what the GP's are thinking but
				not actioning. We provided the first step, comfort factor to inspire them 
				to make that call to action.
    Campaign¬
    Attracting GP's in a dull market is easy - getting them motivated for action is the hardest part and that is what underpins our campaign. We motivated the relaunch of Primary Asset through direct mail, trade and press advertising and web banners. The cohesive campaign got right to the heart of what the GP's are thinking but not actioning. We provided the first step, comfort factor to inspire them to make that call to action.
  • 
				We have developed a number of high profile emarketing campaigns to build
				incremental revenues. the campaigns have had huge success rates in falling 
				markets lifting sales beyond expectation for limited investment.
    We have developed a number of high profile emarketing campaigns to build incremental revenues. the campaigns have had huge success rates in falling markets lifting sales beyond expectation for limited investment.
  • 
				<span class="caption-title">Online resource¬</span><br/>The concept
				of the Workplace Performance Initiative was developed to provide an 
				online tool for creating more cost effective, more productive and more 
				responsive workplaces. Incorporating an online blog, it worked as a 
				complimentary service to a provider of serviced office space, looking 
				to increase their revenue.
    Online resource¬
    The concept of the Workplace Performance Initiative was developed to provide an online tool for creating more cost effective, more productive and more responsive workplaces. Incorporating an online blog, it worked as a complimentary service to a provider of serviced office space, looking to increase their revenue.
  • 
				<span class="caption-title">Online rebrand¬</span><br/>Relaunched as
				a fun and competitive venue for the hospitality industry, the website 
				looks to reflect this with the new branding and creative imagery, with 
				the look and feel changing according to the area of interest.
    Online rebrand¬
    Relaunched as a fun and competitive venue for the hospitality industry, the website looks to reflect this with the new branding and creative imagery, with the look and feel changing according to the area of interest.
  • 
				<span class="caption-title">Development¬</span><br/>Developed on the 
				Immediacy Content Management System (CMS), we wanted to make this site
				look as far removed from your average 'out of the box' content managed
				website as it is possible to get.
    Development¬
    Developed on the Immediacy Content Management System (CMS), we wanted to make this site look as far removed from your average 'out of the box' content managed website as it is possible to get.
  • 
				<span class="caption-title">Design¬</span><br/>Incorporating several
				menu groups there is a clear design difference between the venue, business 
				and wedding areas of the website.
    Design¬
    Incorporating several menu groups there is a clear design difference between the venue, business and wedding areas of the website.
  • 
				<span class="caption-title">New company¬</span><br/>FibreKnight, a new
				company set up to distribute fibre optic cleaning products needed a 
				website to promote their product range.<br/>
				<br/>How do you make products aimed at high tech industries such as 
				aerospace and telecoms stand out form the crowd? FibreKnight's website 
				was turned around super quick, is easy to navigate and is built to 
				educate, inform and promote, but above all is slick in its execution.
    New company¬
    FibreKnight, a new company set up to distribute fibre optic cleaning products needed a website to promote their product range.

    How do you make products aimed at high tech industries such as aerospace and telecoms stand out form the crowd? FibreKnight's website was turned around super quick, is easy to navigate and is built to educate, inform and promote, but above all is slick in its execution.
  • 
				<span class="caption-title">Self build campaign¬</span><br/>A series 
				of animated flash banners and eshots were conceptualised and built to 
				be located on DIY and construction websites promoting the Jewson self 
				build events.
    Self build campaign¬
    A series of animated flash banners and eshots were conceptualised and built to be located on DIY and construction websites promoting the Jewson self build events.
  • 
				<span class="caption-title">Online development¬</span><br/>Requiring
				a two week turnaround, Ridley Thaw required a revised design and web 
				structure to increase and reflect their prominence and authrority in 
				the Commercial Chartered Surveyors industry. The site includes an 
				intelligent property search function to cover an extensive range of 
				properties.
    Online development¬
    Requiring a two week turnaround, Ridley Thaw required a revised design and web structure to increase and reflect their prominence and authrority in the Commercial Chartered Surveyors industry. The site includes an intelligent property search function to cover an extensive range of properties.
  • 
				Ok so how does that work? Well simple really. Most people believe it is 
				all about volume, the more you have the greater chance you have. No, not 
				really! We would rather reduce your database to 10% of its original size 
				if that means that we can effectively communicate to people who actually 
				want your product and will essentially be a a sale. We have worked with 
				some of the largest global organisations to dramatically realign their 
				databases to get closer to the customer and the sales effect has been 
				rapidly increased.
    Ok so how does that work? Well simple really. Most people believe it is all about volume, the more you have the greater chance you have. No, not really! We would rather reduce your database to 10% of its original size if that means that we can effectively communicate to people who actually want your product and will essentially be a a sale. We have worked with some of the largest global organisations to dramatically realign their databases to get closer to the customer and the sales effect has been rapidly increased.
  • 
				<span class="caption-title">Online ticket sales¬</span><br/>Ticket 2
				Run was developed as an online sales channel for race entry for the 
				Windsor Half Marathon, one of the UK's premier league race events held 
				every year within Windsor Great Park. The system was so successful that 
				it has been extended to offer a sales channel for any race event. It's 
				not a a new concept but the stand out advantages of Ticket 2 Run are its 
				ease of use for the customer and the rebranding options which mean an 
				event can have a sales tool which closely fits their current branding.
    Online ticket sales¬
    Ticket 2 Run was developed as an online sales channel for race entry for the Windsor Half Marathon, one of the UK's premier league race events held every year within Windsor Great Park. The system was so successful that it has been extended to offer a sales channel for any race event. It's not a a new concept but the stand out advantages of Ticket 2 Run are its ease of use for the customer and the rebranding options which mean an event can have a sales tool which closely fits their current branding.
  • 
				<span class="caption-title">Website¬</span><br/>Wildwood Triangle
				required the website to convey their contemporary office development. 
				The website offers an insight into the facilities available including 
				floor space information and image gallery.
    Website¬
    Wildwood Triangle required the website to convey their contemporary office development. The website offers an insight into the facilities available including floor space information and image gallery.
  • 
				<span class="caption-title">Interactive games¬</span><br/>Conceptualised,
				designed and constructed from start to finish, a number of online games 
				have been produced allowing our clients to express their fun and creative 
				sides, whilst increasing their brand awareness.
    Interactive games¬
    Conceptualised, designed and constructed from start to finish, a number of online games have been produced allowing our clients to express their fun and creative sides, whilst increasing their brand awareness.